Acceptance of personal training will be deemed to include acceptance of the following terms and conditions.
All sessions are 55 minutes and will be conducted at the FX Fitness Studio. Any extension in length of session is at the discretion of FX Fitness, and may be subject to additional charge, subject to Client agreement. Time, date and frequency of sessions are subject to prior arrangement with FX Fitness.
The first session will be free of charge and will consist of a meeting to introduce ourselves and discuss your requirements, as well as allowing you to sample some of our training techniques which we will use to help you achieve your goals.
All sessions and blocks of sessions must be paid for in advance on first session or on date of renewal of block. FX Fitness reserves the right to cancel sessions if payment is not received.
We operate a 24hr cancellation policy – If a client does not cancel or reschedule an appointment at least 24 hours in advance by phone or email, or if a client fails to appear for a scheduled appointment, FX Fitness reserves the right to charge a cancellation fee equivalent to a full personal training fee that would normally be charged for that training session. Emergency cancellations will be treated at the discretion of FX Fitness.
Clients are required to attend a training session at the published commencement time. If the client is late for a session the session cannot be extended and will end at the appointed time. If a client arrives early, they should not expect to be seen early, as there are often clients in prior to the published commencement time – if client’s arrive early, please wait until your session is due to commence prior to entering.
Once a payment for purchase of a package or service from FX Fitness is made there will be no refunds allowed. The client is required to give a month’s notice to discontinue training.
Any session that remains dormant in credit to you for a period of more than 4 months will be conceded. Sessions may be transferred to another person should you be unable to attend your sessions due to illness.
Refunds are only applicable when illness inhibits continuation (a doctors certificate will be required as proof).
Except as otherwise expressly agreed by FX Fitness, the price of each session or block of sessions shall be the price listed in FX Fitness’s published price list current at the date of purchase (subject to any volume discounts set out in the price list). The price of services is subject to change at any time at FX Fitness’s sole discretion prior to the date of purchase. You must check the Website or other published price list for the current prices before booking any services.
Payment for all services shall be made by BACS or other online money transfer services as may be specified by FX Fitness.
The Client is responsible for their own personal medical requirements, clothing and footwear for the duration of the Services. The client is required to wear appropriate clothing and footwear. Clothes should be loose fitting and non-restrictive. Footwear should be comfortable and provide adequate support. Clients are expected to bring their own refreshments and towels.
All client information will be kept strictly private and confidential. The Data Protection (Jersey) Law 2005 requires (amongst other things) that FX Fitness processes personal data (information relating to a living individual who can be identified from it) fairly and lawfully, that it uses the data for specified lawful purposes, that the data is only disclosed to a registered person, that the data held is relevant, accurate and up to date, that the data is protected against unauthorised or unlawful processing and loss/destruction and that it provides individuals with a copy of the data relating to them at their request.
FX Fitness hereby notifies the Client that FX Fitness (its directors, employees and freelance contractors) may hold personal data (including sensitive personal data) relating to the Client for the purposes of administration, processing information on your personnel file, management of matters relating to its business, complying with applicable laws, regulations and procedures solely for the purposes of providing the Client with Services.
It is understood between client and trainer that both must commit to the programme 100% in order to achieve results.
Personal training involves physical exertion. A physical activity questionnaire (PAR-Q) must be completed by the client prior to commencement of exercise and, where necessary, provide a doctor’s certificate for authorisation to exercise. Please click on this link to download a PAR-Q form.
Clients wishing to engage in training in pairs must note that a similar level of fitness is required. Differing abilities or goals may require two trainers which may incur additional costs. Please discuss this with FX Fitness prior to booking.
FX Fitness do not undertake to provide clients with medical advice on the basis of information contained in the completed PAR-Q, and that the information is used solely to establish the client’s limitations and their ability to exercise. If FX Fitness requires further medical information from a practitioner, the client must provide such details.
Acceptance of services will be deemed as confirmation by the client that they voluntarily wish to engage in an acceptable level of exercise which has been prescribed by FX Fitness.
A Client may not use any of FX Fitness facilities or attend a training session whilst suffering from any infection or contagious illness that could affect others.
If FX Fitness personnel believe a Client’s health or safety is at risk, or a Client has failed to disclose either verbally or via the PAR-Q form any relevant health information prior to commencement of the first session, then FX Fitness may at its absolute discretion make decisions affecting the Client and where necessary may terminate the session and subsequent sessions immediately.
Clients who willfully or negligently abuse and or damage any of FX Fitness’s facilities and or equipment will be liable to pay for any such damage.
FX Fitness (its directors, employees and freelance contractors) do not accept any liability whatsoever for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the services purchased from us or any other damage howsoever caused.
None of the exclusions and limitations in these conditions are intended to limit any rights the Client may have under statute or common law which may not be excluded; nor in any way to exclude or limit liability to the Client for personal injury or death resulting from FX Fitness’s negligence or that of its employees or agents; or for any liability incurred as a result of fraud or fraudulent misrepresentation by FX Fitness.
FX Fitness carries public liability insurance for personal injury (including sickness and death) where such injury results from FX Fitness’s negligence.
FX Fitness reserves the right to change these Terms from time to time without the written agreement of the Client subject to notice. The Client is responsible for regularly reviewing these Terms and any amended terms posted on the Website or otherwise notified to you.